During this difficult time, when everyone is having to distance themselves, we thought we would take the opportunity to introduce the various members of staff at Riverview Medical Centre. Let’s start with the friendly faces that patients meet when they first telephone or come into the surgery. Led by our Reception Supervisor Susan, we have […]
Author Archives: admin
Video Consultations
Be prepared! Many problems and queries can safely be dealt with over the phone but the nurse or GP may decide during a telephone consultation that switching to a video consultation would be the safest option to help with your problem. We would suggest that all patients check in advance to make sure they will […]
Fit notes for patients isolating due to Covid-19
If you require a fit note for your employer because you have been isolating at home as a result of Covid-19, these are available online. Please visit https://111.nhs.uk/isolation-note
Where do I get help about Covid-19?
From Monday 23.3.20, patients should NOT contact the surgery with ANY queries regarding Covid-19. If you have mild symptoms, or are looking for information about Covid-19, please visit http://www.nhsinform.scot or phone the Scottish Coronavirus Helpline on 0800 028 2816.
GP Appointments
Due to the current situation with Covid-19 (Coronavirus), we are no longer able to offer face-to-face GP appointments for routine problems. You will be able to pre-book a telephone appointment with the GP for any routine issues. Should you be very unwell and feel you may require an urgent face-to-face GP appointment, please telephone the […]
Online booking currently not available
Due to the current Covid-19(also known as “Coronavirus”) outbreak we have taken the decision to switch off our online appointment booking facility temporarily. This is for safety reasons. Our highly trained reception staff require to check with all patients requesting an appointment, to establish whether they might have been exposed to the Covid-19 virus. Some […]
Coronavirus update
UNDER NO CIRCUMSTANCES SHOULD YOU COME TO THE SURGERY IF YOU THINK YOU MAY HAVE BEEN EXPOSED TO CORONAVIRUS. Please phone the surgery (or 111)and we will arrange for you to be seen urgently if necessary. Up to date information about countries considered to be high risk is available here .
Dr Florence Mzimela
We would like to welcome Dr Florence Mzimela to the practice. Dr Mzimela is a GP trainee (a fully qualified doctor who is completing specialist training in General Practice) and will be with us from February until August 2020. We hope she will enjoy her time in the practice.
Dr Katie Roome
We would like to welcome Dr Katie Roome who will be working in the practice every Friday morning from January 2020. Dr Roome has worked with us for many years as a locum GP and we are delighted to have her join the team on a regular basis.
Change to appointment system January 2020
In response to patient feedback we have made some changes to the appointment system to increase the number of GP appointments which can be booked in advance. We hope that this will make it easier for patients to arrange a GP appointment on a day that suits them. This does mean however that “on the […]