Welcome to Riverview Medical Centre

Know Who To Turn To

The way that patients access healthcare has changed, to keep our patients and staff safe. See NHS Inform for more information about how to care for yourself and when to seek help – there are many symptoms and conditions for which you may not need to contact the GP surgery at all. Should you require additional advice, the following list suggests who would be most appropriate to contact for particular problems:

• • GP Practitioner
  • Vomiting
  • Ear pain
  • Sore Belly
  • Backache
• • Pharmacist
  • Cough, cold & sore throat
  • Indigestion
  • Diarrhoea/Constipation
  • Aches & pains
• • Dentist
  • Tooth pain
  • Swelling to your mouth
  • Painful or bleeding gums
  • Advice on oral hygiene
• • Optometrist
  • Blurred vision
  • Irritated eyes - sticky or red eye
  • Sudden change in vision
• • Minor Injuries Unit
  • Cuts and minor burns
  • Sprains and strains
  • Broken bones and fractures
• • 999 or A&E
  • Suspected heart attacks
  • Breathing difficulties
  • Severe bleeding

• NHS 24
• When your GP and local pharmacy are closed, and you are too ill to wait for them to re-open, call 111.

Pharmacy First

We are delighted to announce that from Wednesday 29^th July 2020 a new service is being launched which enables your local pharmacist to prescribe a wide range of medication for common problems, without you needing to see a doctor. This service is available to ALL patients and is free of charge. Please click here for more information.

Patient Services

• Appointments

  Click below for information about how to book an appointment.

  • › GP appointments
  • › Nurse appointments
  • › Video consultations

• Prescriptions

  Please allow 2 working days for any repeat prescriptions to be ready to collect from the surgery. You may order repeat prescriptions by phoning your request to your usual pharmacist (this is often quicker than contacting the surgery); completing the tear off section of your last prescription (on the right hand side of each repeat prescription) and putting it it into the red box in reception; online using our Patient Access service More info…

  • › Prescriptions
  • › Repeat Prescriptions
  • › Holiday Pharmacies

• Clinics & Services

  All GP practices are contracted to provide essential services which is the basic treatment of ill people. We also provide the additional services including Child Health Surveillance with the Health Visiting team; Contraceptive Services; Maternity Services with the Midwifery team; Immunisation of Children; Cervical Smears; Travel advice and selected immunisations. More info…

  • › Clinics & Services
  • › Test Results
  • › Sickness Certificates

Arriving Late for Appointments

An increasing number of patients are attending late for their appointments. If you arrive 5 or more minutes late for your appointment you will not be seen. If you are less than 5 minutes late you may be seen, but this will be at the Doctor or Nurse’s discretion. You may be offered the option to wait until there is a free space in the clinic (if there are any empty appointments) – this could take from a few minutes to several hours. If we hold an up to date mobile number for you, a text reminder of your appointment can be sent 24 hours in advance. Please check with reception that you have given us permission for this.

Make The Most Of Your Practice

There are many services available in Glasgow to help you to stay healthy. Some of these services can be accessed directly, and for others you need to be registered with a GP practice.

• Patient Advice

  Consultations are by appointment only. We do not offer a walk-in service. If you arrive at the surgery and do not have an appointment, you may not be seen. The practice may ask you to come back at another time, or may suggest that you are seen by another health care professional or another service.

  Read more »

• Help Your Practice To Help You

  If you have an appointment please attend at the time stated. If you are not going to be able to attend please let the practice know in advance so that the appointment can be used by someone else who needs it.

  Read more »

• Other Available Help

  If you become unwell when your surgery is closed, please telephone the surgery on 01505 320208 and your call will be transferred to NHS24. You can also telephone NHS24 on 111 directly.

  Read more »